Jobs: Account Manager

Account Manager

Responsible for working with Director of Sales to onboard and integrate new clients and developing existing client relationships.

Qualifications for Account Manager

Internal Applicants
  • At least one year as a Carrier Manager w/recommendation from Director of Operations
  • At least one year in Accounting w/recommendation from Director of Finance
  • Must be willing to obtain CTB (Certified Transportation Broker) certificate if not currently certified (All expenses are covered by L&L Freight Services) 
External Applicants
  • 3+ years’ experience in the transportation industry with a focus in a sales oriented position
  • 2+ years’ Brokerage experience
  • Excellent communication and customer service skills required
  • TMS experience preferred but not required
  • Existing business contacts
  • Knowledge of pricing TL shipments and market awareness
  • Hunter mentality
  • Team-oriented
  • Microsoft Word/Excel knowledge
  • A creative and innovative thinker to bring successful resolution to customer issues.

Position Description

Primary Duties & Responsibilities
  • Develop new business with existing clients
  • Building and maintaining strong, long-lasting customer relationships
  • Negotiate Contract and Spot Market pricing to maximize profits
  • Collaborate with your Carrier Managers to identify carrier needs to grow opportunities with new and current customers
  • Operate as the lead point of contact for any and all matters specific to your accounts
  • Ensure the timely and successful delivery of our shipments according to customer needs and objectives
  • Drive POD to exceed monthly profit and margin goals
  • After hours on call on a rotational basis with other POD members
Secondary Duties & Responsibilities
  • Have knowledge of core carriers for your customer lanes
  • Onsite Customer Visits with Director of Sales
  • Attend Conferences when applicable
  • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks
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Shippers

We know that you expect us to have your freight picked up on time and delivered on time, damage free, in the most cost-efficient way possible. Through our combined experience, we excel in job performance, customer satisfaction and the overall ability to manage your supply chain.

Carriers

L&L Freight appreciates the important, quality work carriers do to transport vital shipments to their destinations safely and on time. We take pride in knowing we have the safest and most trustworthy carriers willing to contract with us. In return, we bring all of our combined experience to bear to ensure you have the support you need to fill this important role in our mission.

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